Immediately after placing your order you should receive an email notification at the email you entered during the checkout process.
FREQUENTLY ASKED QUESTIONS
No, accounts are totally optional.
We sure do! However, we are not responsible for customs charges. Customs may charge their own fees which are not associated with our shipping cost. They are their own entity and reserve the right to charge as they see fit.
We securely accept all major credit cards and PayPal.
If you would like to add items to your existing order, please place an additional order. We do not store your credit card information and cannot process changes made after the order is placed.
No worries - slight delays in shipment may occur due to, for instance, upcoming or current holidays that are not working days of post and delivery services. Moreover, keep in mind that it might take a considerable time for the customs of your country to check your package. If your delivery is significantly late, or you’re experiencing problems with tracking your order, please contact us at firstname.lastname@example.org. We would be glad to help you at any time!
Cancellations are only accepted for full-priced items, within 60 minutes after an order is placed. Please if you have to cancel your order for any reason reach out to us immediately at email@example.com if you are able to cancel within the given time frame. We process orders as quickly as possible so cancellations are time sensitive.
Please note that we require 1 to 3 working days on average to fulfill your order before dispatching it. Rest-assured we are doing everything in our power to get your order to you as soon as possible! Once your order is dispatched, depending on your country or region, estimated delivery time is between 7 to 10 business days. Please consider any holidays that might impact delivery times.
We provide free worldwide shipping to over 200 countries & regions.
You can contact us with email firstname.lastname@example.org, we will get back to you within 24 hours.