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Frequently asked questions

We currently accept Visa, Paypal, Mastercard, American Express and Google Pay.
There will be no price adjustments for any items that go on sale at a later date. No Exceptions!
If you ordered a wrong size, input the wrong address, or notice any other mistakes regarding your order, let us know as soon as possible and we'll do our best to adjust it for you! If your package has already shipped, we can no longer amend the order.
Yes, we do! You can shop with us wherever you are.
We works with manufacturers and artisans across the world,from Thailand and China to Morocco,they often take 2-3 weeks to arrive. So no worrying,Most of the time our product will arrive a lot quicker.
Orders typically ship within 1-3 days. If there is a hold up for any other reason, we will contact you via email and let you know. Please be sure to check your spam folder! ​​
​Once your order has been shipped, you will receive an email with tracking information. Please allow at least 48 hours for the tracking to update.
Certain countries charge customs fee depending on the worth of the goods in the package. Please note that we do not cover the customs fee.
Contact your local post office first and ask if they are holding the package for you due to customs.​ Otherwise, contact us as soon as possible with your order number. Please note that we are not responsible for stolen packages once they have been delivered to the address that has been provided to us.
Yes! Subscribe to our newsletter at the bottom of this page or follow us on Instagram, Facebook, and Twitter to stay updated on sales and future promotions!
You will be given the opportunity to enter a promo code during checkout

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